Terms & Conditions
Please read these terms carefully before using Tutors Link. By accessing our platform, you agree to be bound by these terms.
Last Updated: November 17, 2025
Agreement to Terms
These Terms and Conditions constitute a legally binding agreement between you and Tutors Link regarding your use of our platform. These terms apply to all users, including students, tutors, parents, and visitors.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our platform.
Account Terms
- You must be at least 13 years old to use this service (with parental consent if under 18)
- You must provide accurate and complete information during registration
- You are responsible for maintaining the security of your account and password
- You are responsible for all activities that occur under your account
- One person or legal entity may maintain no more than one free account
- You must not use the service for any illegal or unauthorized purpose
- You must not violate any laws in your jurisdiction (including copyright laws)
Payment Terms
- Students pay tutors directly for tuition services
- Platform subscription fees are separate from tuition payments
- All payments are processed securely through our payment gateway
- Subscription fees are non-refundable unless stated otherwise
- Price changes will be notified 30 days in advance
- Failed payments may result in service suspension
- You agree to provide current, complete, and accurate payment information
Cancellation & Refund Policy
- Tuition session cancellations must be made at least 24 hours in advance
- Platform subscriptions can be cancelled anytime from your account settings
- No refunds for partial subscription periods unless service is unavailable
- Refunds for tuition payments are subject to mutual agreement between parties
- Cancelled subscriptions remain active until the end of the billing period
- In case of service disruption, proportional credits may be issued
- Dispute resolution must be initiated within 14 days of the transaction
User Responsibilities
- Tutors must verify their credentials and qualifications accurately
- Students must attend scheduled sessions or notify tutors in advance
- All users must maintain respectful and professional communication
- Do not share personal contact information publicly on the platform
- Report any suspicious activity or policy violations immediately
- Do not attempt to circumvent platform fees or contact tutors off-platform initially
- Maintain the confidentiality of other users' personal information
Liability & Disclaimers
- We act as a platform connecting tutors and students; we are not responsible for tuition quality
- We do not guarantee specific academic outcomes or results
- Users interact at their own risk; we recommend meeting in public/safe locations
- We are not liable for any disputes between tutors and students
- The service is provided 'as is' without warranties of any kind
- We are not responsible for loss of data, profits, or other intangible losses
- Our total liability is limited to the amount paid for platform services in the last 12 months
Intellectual Property
- All content on the platform (design, text, graphics, logos) is owned by Tutors Link
- Users retain ownership of content they upload (profile photos, descriptions)
- By uploading content, you grant us a license to use it for platform operations
- Do not upload content that infringes on others' intellectual property rights
- We may remove content that violates intellectual property rights
- Trademark and brand guidelines must be followed when referencing Tutors Link
- Unauthorized use of our intellectual property may result in legal action
Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the use of our services:
1. Informal Resolution
Contact us first at tutorslinklucknow@gmail.com to resolve the matter informally. We commit to responding within 48 hours.
2. Mediation
If informal resolution fails, parties agree to attempt mediation before pursuing legal action.
3. Jurisdiction
These Terms are governed by the laws of India. Any legal proceedings shall be conducted in Lucknow, Uttar Pradesh courts.
Account Termination
We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for:
- •Violation of these Terms and Conditions
- •Fraudulent, abusive, or illegal activities
- •Providing false or misleading information
- •Harassing or threatening other users
- •Extended period of account inactivity (24+ months)
Upon termination, your right to use the service will immediately cease. You may request a copy of your data within 30 days of termination.
Modifications to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified through:
Email Notification
We'll send an email to your registered address
Platform Banner
Prominent notice on the website
Updated Date
Last updated date at the top of this page
Your continued use of the platform after changes constitutes acceptance of the new Terms.
Questions About These Terms?
If you have any questions, concerns, or need clarification about these Terms and Conditions, please contact our support team. We're here to help!
Acknowledgment
By using Tutors Link, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms, along with our Privacy Policy, constitute the entire agreement between you and Tutors Link regarding the use of our services.